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Email Addresses Tab in Active Directory Users and Computers

Posted on June 2, 2007 1:21 PM

In Active Directory Users and Computers there is an Email Addresses tab that lists email addresses for the user.  One of these (for each protocol) is selected as the Primary.  The primary address will be the one that a user's outgoing email appears to come from.  But there is also a General tab where one can enter an email address for the user. This also causes that user's outgoing email to appear to come from that address.  Normally, changing one also changes the other.  But if you are running Active Directory Users and Computers from a machine that does not have the Exchange Server tools installed, the Email Addresses tab is not there and changing the email address on the General tab will not change the primary.  Actually, anything can be entered in that field on the General tab, even invalid domains.  So it is recommend to always make user account changes on the Exchange server, or at least on a system that has the Exchange server tools installed.  And use the Email Addresses tab to change user's email addresses.

Some email servers perform some verification on the sender's email address and may reject it if the domain is invalid.  Nothing can send a bounce message either because the email address does not work, so the sender will not know the email was not delivered.

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Comments

Comment by Mark Challoner

October 25, 2011 5:14 AM

Unfortunately the Email Addresses tab only appears if you have Exchange installed. We don't - we use Google Apps Business for our mail needs instead. It's a right hassle to go editing the AD manually to add email addresses so I hacked up a bit of VC++ code to add an Email Aliases tab back into the ADUC.

The code, dll and install instructions can be found at github.com/markchalloner/emailaliasesproppage.

Hope that helps somebody

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