iPhone Tethering Cannot Install Driver for Bluetooth Peripheral Device

Comment by Herry Chris

October 21, 2009 10:31 PM

Thank you for the helpful guidance. Now the internet tethering works perfectly.

Comment by Laurent Vézina

October 25, 2009 9:48 PM

Thanks very much for the help, it worked like a charm! :d

Comment by C Young

November 3, 2009 6:32 PM

Worked for me as well - thanks!!!

Comment by Asilado

December 4, 2009 9:52 PM

Excellent! Thanks a lot...

Comment by shalom

January 4, 2010 3:21 PM

thank you so much, after 18hrs of brain frying, I stumble on your post, and now everything working great.

Comment by Michelle

January 19, 2010 10:15 PM

Doesn't work! I did exactly what you all did, but I keep getting this error message:

"The connection with the Bluetooth network device failed. The device may already be connected to another computer, or it may need to be configured to accept connections from this computer. Consult your device documentation for futher information."

I am definitely not connected to another computer, or any other device for that matter with my iphone. Any suggestions?

Comment by Jonatan

January 20, 2010 1:09 PM

Got the same problem. Make sure that tethering is turned on in the iphone and try to connect again. This solved the problem for me.

Comment by Raheel

January 21, 2010 6:58 PM

Thank you so much, now its working.

Comment by mht

January 25, 2010 9:23 AM

i did the above but i keep getting the message that windows 7 cannot find iphone driver to install. Never had this problem before upgrading from windows xp professional

Comment by hamed

February 15, 2010 9:14 AM

thx worked nice

Comment by The_spartans

February 21, 2010 7:59 PM

Having the same issue, this does not fix it on wondows 7.

Comment by DoubleSpeed

February 25, 2010 1:36 AM

Fantastic fixed the issue on my Windows 7 machine grat thanks!

Comment by Ozcan

February 27, 2010 10:05 AM

Thank u so much. It worked with this solution...

Comment by Chris

March 3, 2010 10:01 AM

This does not work for my i-pod touch.
The yellow exclamation point disappears and it does stop asking for a driver but I don't have the 'Connect using..' option, just short-cut/troubleshoot/remove/properties..

Comment by Silva

March 11, 2010 2:49 AM

Perfect!!! works great on windows 7

Comment by bimbanil

March 15, 2010 2:31 PM

worked great on windows 7 thx

Comment by virgil

March 16, 2010 11:00 PM

worked perfect for me! thanks! window 7 64 bit on vaio

Comment by Claud

March 18, 2010 1:46 PM

After many tries I cannot make it work on my computer with Windows 7 Ultimate 64 bit. No other advice?

Comment by raymond

April 14, 2010 9:16 PM

so ive unchecked the wireless ip box and it searches the bluetooth for something then says element not found.

Comment by Jason

May 3, 2010 12:44 AM

Man you rock. Im about to fly on business and wanted to take my netbook with me. This will save me so much hassle when i try to stay connected. Thank you so much for this simple solution to an anoying problem

Comment by Alex

May 7, 2010 10:32 PM

i have the same problem as Michelle hope someone can figure out what is the problem

Comment by Drew Jones

May 18, 2010 3:31 AM

Thanks for this, it was bugging me beyond belief..
iPhone tethering now working over bluetooth on windows 7.

Comment by Sean

May 18, 2010 9:24 AM

Thanks man....worked a treat

Comment by Bin-Jumah

May 24, 2010 11:45 PM

Thank you

Comment by Jan

June 7, 2010 5:12 PM

Thanks for the helpful advise!

Comment by Jason

June 8, 2010 1:55 AM

I keep getting a message when connecting using an access point: "An unexpected error occurred. Please contact your system administrator."

I am the admin of the computer. It's Windows 7 32 bit (notebook)



I unticked the Wireless iAP too.

Comment by Bernardo

June 11, 2010 6:07 PM

Michelle, Alex and Jason:
Turn tethering on go to the bluetooth tab on the iPhone and click on your pc name and then click on “connect using -> access point”. This worked for me

Comment by Macca

June 24, 2010 8:50 AM

Respect Brother... worked a charm.. for those peopel having trouble. unistall iphone form pc and pc from iphone.. then do a search for devices then add device again do the code thing then do as discribed here..

Comment by Sam

July 3, 2010 1:30 AM

Awesome tips! Though it still worked without doing this, but I hate those yellow exclamation marks. Thanks so much!

Comment by dennistio

July 6, 2010 6:56 AM

it works for me via bluetooth connection.i kept allowing the computer search for the drivers till frustrated, lucky got u. thanks lot man.

Comment by jul

July 22, 2010 9:22 PM

thank u ...worked a charm

Comment by CGlover

August 2, 2010 2:28 PM

This works for me on Win 7 64bit _but_ you must be in Internet tethering on the iPhone before you do the connect access point thing. Took me a while to figure it out.

Comment by shampD

August 7, 2010 3:00 PM

I dont want to tether the internet, i'm looking for my windows 7 and my iphone to connect via bluetooth for transfers, etc. is this possible?

Comment by MicLinc Yip

August 13, 2010 8:07 AM

Thanks a lot for the tips.

It also works on iphone 4 with Win 7 64 bit.

But the bluetooth connection speed is only 1Mbps, not 7.2Mbps as was advised by salesman of the service provider. Is the speed normal or is there other tips to boost the speed.

Like shampD, I'm also interested in doing iTunes transfers over bluetooth. Is it possible ?

Comment by Steve

August 15, 2010 7:06 AM

cheers for that. make sure you have tethering on when you try.

Comment by read4liberty

August 18, 2010 4:25 AM

help like this saves us from wasting more time figuring things out. thanx a mill

Comment by forum.gsmhosting.com

August 24, 2010 7:52 PM

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Can't Bluetooth connect JB/UL 3GS to my Win7 64-bit PC? - GSM-Forum

Comment by Caetano

August 31, 2010 5:37 PM

It worked!! thx a lot =D

Comment by Jeff

September 3, 2010 7:55 AM

I'm getting the same thing as Jason after trying everything in this post: "An unexpected error occurred. Please contact your system administrator."

Win 7 Ult 32 bit, brand new 3GS with 4.0.2

Anybody else with this error?

Comment by Steven McMahon

September 6, 2010 6:45 PM

Many many many thanks for that comment, i LIVE for people like you who make my life tickover soooo nicely... fixed, on my way to technological freedom!

Comment by Steven McMahon

September 6, 2010 6:48 PM

What the comment originally is trying to say is that you need-

to right click on the phone icon..
Select "properties"
Select "Services"
Uncheck the iAP setting.

Computer should prompt and sort it out itself.

i struggled with this until i found this thread, other people were having problems because their computer wasnt a modern enough version. or there something wrong with too many bluetooth connections etc.

Comment by nick

September 19, 2010 9:07 AM

thanks so much man i was wondering for days why i could not do this this was very helpful

Comment by Alex

September 22, 2010 11:21 PM

Amazing work's excellent now. Thank you!

Comment by SKT74

October 1, 2010 2:32 PM

Thanx , it's working fine now.

Comment by Vincent

October 2, 2010 8:42 PM

Thank you very much. It's working fine now.

Comment by Stan

October 4, 2010 1:53 AM

OH great post!! I have struggling with that too.. Is it Windows / Apples fault?

Comment by Susie

October 7, 2010 7:08 PM

Will this work for Windows Vista? Still seems stuck

Comment by Mike

October 10, 2010 1:09 PM

Thank you so much for posting this. I can finally tether now thanks to your help. Much appreciated!

Comment by Chuck

October 11, 2010 1:09 PM

Does this "tether" mode with BT connect with the internet via the IP or is it just for transferring pictures. I realize that the ATT tether option is a paid add on, but is this method a "round around" the ATT paid tether option?

Comment by Tony

October 14, 2010 5:06 AM

Thank you. It worked for me. But, why?

Comment by Kevin Young

October 23, 2010 12:49 PM

Thank you for your post, worked like a charm with Iphone4 connecting to Windows 7 Professional 64-bit. I still have problems with Cisco VPN 5.07.0290 over the bluetooth connection. I can connect via the Iphone cable and use Cisco VPN to connect to my work domain and connect to all domain resources. But over bluetooth with the same settings the VPN connects and tunnels but routing does not allow communication to domain network resources. Not sure why the Bluetooth PAN causes problems with the routing.

Comment by Joost Ueffing

October 24, 2010 10:57 AM

Worked for me, thanks!

Comment by Adi

October 28, 2010 5:16 AM

Superb. Working perfectly...

Comment by Shiluvm

November 4, 2010 3:09 AM

Thanks a lot, that was a nice touch....

Comment by Ray

November 5, 2010 10:55 AM

Thanks so much - now, I can use my bluetooth to connect my windows7 netbook to my iPhone4 and not have to use the USB cable. Surprisingly though, my laptop uses Vista and internet tethering automatically connected.

Comment by Speco

November 6, 2010 3:57 AM

Working perfectly!

Comment by David

November 16, 2010 10:23 PM

At last! THis resolved the problem I have been searching for an answer to for weeks. Thank you.

Comment by joker

November 24, 2010 5:10 PM

sorry but it didnt work with my iphone 4.1 and win7 pro...

Comment by Dummy888

November 25, 2010 8:05 PM

How about IPhone 4, it seems not work on it.

Comment by Franko

November 29, 2010 10:42 PM

Worked a treat! Thanks bro!

Comment by Roy

December 1, 2010 3:27 PM

I have an iPhone 4 (4.2.1) that I cannot connect to a Win 7 Pro x64 computer via bluetooth. I've tried all of the solutions listed above: updating the BT peripheral driver with the Windows mobile device driver, checking/unchecking the iAP box from the iPhone BT properties, trying to connect via access point, and even trying to install BT and USB virtualization drivers - NOTHING WORKS.

Thus, I wonder if the problem that I and so many others are having is that we have not subscribd to the internet tethering service AT&T provides, and thus we cannot "thether" our iPhones to computers via BT, even though it is simply to transfer files or PIM/Outlook data.

If there's anyone who has a solution to this, please explain it to all of us clearly, because we just aren't getting it. Thanks!

Comment by Carlos Suaznabar

December 14, 2010 9:43 AM

Thank you very much. Its perfect.

Comment by Steve W

December 19, 2010 3:06 PM

Thanks very much. Worked a treat. iPhone 4 on 3 (UK) and Windows 7 Professional.

Comment by Steven

December 29, 2010 2:55 PM

To Roy: The explanation is quite simple: iPhone tethering is very limited. You can use it to either connect to the internet or a Bluetooth speakerphone/headset/headphones. You cannot use Bluetooth to transfer PIM data to the iPhone. These instructions simply allow you to get around a specific problem when trying to tether to the phone for internet usage.

Comment by Art

January 6, 2011 4:00 PM

Thanks, worked a treat on our iPhone 4's, Windows 7. Would have been nice if Apple could have posted this somewhere...

Comment by marge

January 12, 2011 6:10 PM

HELP....I still can't seem to connect my iphone 4 with my comp wind 7 64 bit...I tried to uncheck the wireless, turn on the tethering, but still no luck. I'm in Oz, and not sure about whether I have to connect to AT&T thing

Which device can iphone 4 connect to then? It seems like it's very limited...the support service even told me iphone is not built to connect with other brand...

Comment by Lew

January 13, 2011 7:46 PM

Great post for some but does not work for me as tethering needds to be enabled. The reason is that AT&T require special permissions for tethering your iPhone 4 - when you go to Settings/General/Network/Set Up Internet Tethering you'll see a popup "To enable thethering on this account, contact AT&T at 611 or visit http://www.att.com/mywireless" maybe they'll ask for an additional fee to enable the thethering service.

Comment by Charmaine

February 1, 2011 11:31 PM

Genius.
Thanks!

Comment by matho

February 5, 2011 2:16 AM

worked perfect on windows 7

Comment by Dude

February 6, 2011 12:36 AM

THIS IS awesome! This caused me a big headache and now is all solved! It s Apple's fault, they should have told us about this! Anyway THANKS dude and all the best from CROATIA

Comment by falcon

February 6, 2011 7:35 PM

this worked great thank you so much, it definitively saved me the headache

Comment by farrokh

February 7, 2011 8:22 AM

Thanks!
Working perfectly!
merc.

Comment by joker

February 10, 2011 4:15 AM

i have the same issue... but when i unclicked the "Wireless iAP" , it gives error as "Element not Found"

any ideas?

Comment by Marcel T

February 17, 2011 6:27 PM

Thanks man, worked perfectly.

Comment by Dan Meyer

March 2, 2011 8:07 AM

Thanks DUDE. If one of us was a gal i'd kiss you.

Comment by Max

March 4, 2011 11:56 AM

Thank you, thank you, thank you!

Comment by Cal L

March 25, 2011 1:05 AM

A big thank you!

Comment by Jip

March 30, 2011 4:26 AM

I got the same problem like Michelle. Trying to connect to iPhone through "Access Point" and the same message shows up. (On the other hand, I tried access from iPhone after unclick the iwp, it said "...does not support this device" and "forget this device" with no option.)

Still donno the reason.

Comment by Pu

March 31, 2011 5:25 AM

Thanks to all. After some hard tired, I can be connected via bluetooth now. You have to disable PIM transfer as well. Thanks to Steven...

Comment by IG

April 9, 2011 9:16 PM

Absolutely fantastic - worked like a charm. The computer (or phone? not sure?) wanted to re-pair again, so did that & it works perfectly. Thanks for the headsup on this - would have wasted hours otherwise & probably still not have got if fixed!

Comment by Steven Brates

April 15, 2011 2:13 PM

Thanks.
Problem solved. I can now connect my new HP Slate 500 to the net via my iphone 3 GS.

Comment by Moux

April 22, 2011 8:26 AM

So many thanks
WIth love from Paris

Comment by dauh

May 9, 2011 5:30 AM

ohhh thanks god,thanks u

Comment by soad

May 9, 2011 9:42 AM

You're the man, that worked perfectly !!! I dont event have to find the Microsoft Windows Mobile Device Center 6.1 for windows 7 x64

Comment by Mike

June 8, 2011 6:48 AM

WHAT A FREAKIN LEGENDARY POST!!!!! I too spent hours trying to troubleshoot . . . . I wish I found this first. . . . as per usual . . . . I owe you a beer!

Comment by Perry S

June 14, 2011 9:52 AM

Just so everyone knows, if you have a Verizon iPhone 4, in order to allow your phone to share its internet connection to your computer/laptop via bluetooth (or wireless), you must enable "Setup Personal Hotspot" for which you must call Verizon and enable this on your account (yes, there is a monthly fee associated with this). So for all of you Verizon customers out there, this is the reason you are not able to connect your phone to your computer via Bluetooth.

Hope this helps!

Comment by cof3ina

July 5, 2011 3:24 AM

I was really annoyed by that yellow exclamation sign and now i get rid of it! Thanks !

Comment by Ken

July 11, 2011 3:28 PM

thank you very much

Comment by rotem

July 20, 2011 7:02 PM

i had the same problem and did what was written above BUT then i got it!!!- you need to make sure you turn on PERSONAL HOTSPOT. go to settings/general/network/personal hot spot. turn it on and then do what it says on the post above: go to the properties of the phone in the Bluetooth devices and click on Services tab. Uncheck “Wireless iAP” (wireless internet access point). Windows will stop saying that it needs a driver and you can right click on the phone and select “connect using -> access point”.

FIX EVERYTHING AND WORKS!

Comment by Jurabek

July 30, 2011 7:56 AM

thank you very much

Comment by Mary Hughes

August 16, 2011 6:55 AM

Thank you that worked perfectly!

Comment by Mo

September 5, 2011 1:04 PM

Not working, I keep getting this error message:

"The connection with the Bluetooth network device failed. The device may already be connected to another computer, or it may need to be configured to accept connections from this computer. Consult your device documentation for futher information."

I am definitely not connected to another computer, or any other device for that matter with my iphone. Any suggestions?

Comment by venki

September 20, 2011 3:20 AM

This does not work for my i phone 4(iOS 4.0.2).
The yellow exclamation point disappears and it does stop asking for a driver but I don't have the 'Connect using..' option, just short-cut/troubleshoot/remove/properties..

Comment by Miss Carolina

October 12, 2011 12:07 PM

Thank you after fixing it in my phone it works just great!

Comment by Isfaar

November 2, 2011 3:05 AM

I could not get the bluetooth connection to work even after following the steps outlined in the post. I discovered that it requires a dedicated COM port. I solved by adding an incoming COM port from bluetooth settings on my windows machine.

BlueTooth Settings->COM Ports, click on add and select incoming from the options.

It worked for me at least, hope it does for you too. All the best.

Comment by Emerson

November 2, 2011 5:18 PM

For anyone not able to get this to work you have to enable the Bluetooth Network Connection in control panel->network and Internet->network connections.

Then remove any iPhone devices from devices and printers->bluetooth devices.

Now establish the Bluetooth connection by choosing add device.

Then remove the Wireless iAP service from the paired device as described above.

Finally right click on the device and choose connect->access point. This menu is not available unless the Bluetooth Network Connection is enabled first.

After that it should connect and the iPhone will no longer forcibly disconnect in its Bluetooth settings if you click your computer, instead it will say connected.

Tested with iPhone 3GS and iOS 5 on Windows 7 64 bit.

None of the other steps worked without this... So be patient and follow the instructions here carefully.

Comment by aryan

November 9, 2011 1:25 AM

same problem in my nokia x3-02 plzz help......IAP option is not here.....

Comment by Wayne

November 9, 2011 7:26 PM

Best solution for this problem ever!
Simplest solution and it worked!!!
Thank you !!!
A+

Comment by Linus

November 19, 2011 12:42 AM

works great, thought it would be much complicated

Comment by Zerif Rayhan

December 9, 2011 11:11 AM

This is so amazing.
Those who couldn't able to use internet using their iPhone, turn on the Personal HotSpot from your iPhone settings and see what happens. You also have to turn on internet tethering from your iPhone settings> network> cellular data> internet tethering. write down the apn. thus it works.

Enjoy !!!

Comment by Mick

December 14, 2011 3:09 PM

After hours of fannying around, the answer was that simple?! Whoever wrote this is a legend.

Comment by Dennis

January 1, 2012 4:46 PM

I have tried this over and ovver again evenn Dell cant fix this I have a I phone 4G works perfect with XP where is ths setting found in windows 7 64 bit

To fix this and get tethering to work over Bluetooth, go to the properties of the phone in the Bluetooth devices and click on Services tab. Uncheck “Wireless iAP” (wireless internet access point). Windows will stop saying that it needs a driver and you can right click on the phone and select “connect using -> access point”.

Comment by Amre

January 5, 2012 11:38 AM

Great guidance. Worked 1st time with my new iPhone 4s.
Many thanks for hitting the nail on the head

Comment by Barbara

February 25, 2012 12:11 PM

Thanks for all your comments & help on here, but I've tried all the above suggestions, & I'm still not able to connect my iPhone 3GS (ios 5) to my (Dell Pricision, os Windows 7) computer via bluetooth. PLEASE HELP IF YOU HAVE ANY OTHER SUGGESTIONS! THANK YOU!

Comment by Peter

March 22, 2012 8:13 AM

I`m grateful for the guidance, I have the same problem with the Bluetooth Peripheral Device. The guidance seems useful, but please let me know where can I find on the phone the ``Service Tab``? (On iPhone 4s)
Thank you!

Comment by Shawn

March 23, 2012 11:26 AM

I don't know what just happened, but your workaround works. I have a HP DV7 running Windows Ultimate 64-Bit. Thanks.

Comment by bantawa

April 9, 2012 5:40 PM

4S- finally resolved after hours of frustration.
My laptop had the yellow exclamation mark. It was owing to Bluetooth peripheral device driver.
Right click and select connect >access point

it all worked for me. Make sure that you have personal hotspot turned on for Bluetooth.

Cheers,

Comment by Dragnarok

April 12, 2012 9:41 PM

I got the same issue with the iPhone 4S
I had to remove Wireless iAP and Remote Control

Right click and select connect >access point

Works 100%

Thanks all