CoNetrix Blog

Viruses in Quarantine Causing Pop-up Warnings

Posted on July 25, 2009 2:04 PM

I had a customer that had a “virus detected” warning pop-up on the server every morning.  She tried to do LiveUpdate (as the warning suggested), but it would fail (the AV is way out-of-date).  She was sure there was a problem with the definitions.  I checked the server, and all the definitions on the server and clients were current.  I got to looking, and it appears the alerts were coming from viruses in the server’s quarantine.  Apparently a virus had been detected and cleaned, but when the backup job would try to access the quarantine, it would see the virus and pop-up the warning message.  I cleared the quarantine and the pop-ups stopped.

Related Posts

Add Comment





[b][/b] - [i][/i] - [u][/u]- [quote][/quote]