CoNetrix Blog

PGP Single Sign-On Breaks After You Change Your Password.

Posted on September 13, 2009 8:00 AM

There is a conflict between some network providers and the PGP password filter that handles keeping the domain password synchronized with the boot password.  Specifically, if you have a Symantec SNAC Network Provider, it can cause a password change to break the single sign-on feature.  What you do to fix it is:

Pull up the Provider Order screen via:

Control Panel -> Network and Sharing Center -> Manage network connections -> Advanced (I had to press and release the Alt key to get the Advanced option in the menu – you may or may not have to) -> Advanced Settings -> Provider Order tab.

Once in the Provider Order tab, I saw PGPpwflt was at the bottom of the list and Symantec SNAC Network Provider was at the top of the list.  I moved the Symantec provider to the bottom of the list which left things like:

This fixed the problem.

Note: This is best done before you change your password!

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