What Our Clients Say About Us
In February 2006, we began submitting a report card to our clients following each security engagement.
Report cards are our way of gauging whether our customers are pleased with both the services and value
they received. Below are our average grades compiled from all completed report cards as of January 1, 2012:
| Area |
Grade |
| CoNetrix Personnel |
2006 |
2007 |
2008 |
2009 |
2010 |
2011 |
| Attitude |
94 |
96 |
98.8 |
99 |
99.5 |
99.2 |
| Technical Expertise |
95 |
95 |
98.4 |
99 |
99.2 |
98.4 |
| Industry Knowledge |
93 |
94 |
98.4 |
98.6 |
99.4 |
98.1 |
| Communication Skills |
93 |
95 |
97.7 |
99.3 |
99.3 |
98.6 |
| Products and Services |
| Meeting Your Expectations |
93 |
95 |
98.2 |
98.7 |
99.1 |
98.6 |
| Document Organization and Ease of Understanding |
92 |
94 |
98.4 |
98.7 |
98.5 |
98.4 |
| Overall Grade |
94 |
95 |
98.4 |
99 |
99.2 |
98.4 |
| Would you recommend CoNetrix |
100 |
100 |
100 |
100 |
100 |
100 |
Grade Scale:
A - Excellent (A+ = 100, A = 95, A- = 90)
B - Good (B+ = 89, B = 85, B- = 80)
C - Average (C+ = 79, C = 75, C- = 70)
D - Needs significant improvement (D= 60)
F - Failing (F= 50)